Midwest Engineered Systems
414.327.0000

Office / Direct Line

info@mwes.com

Get in Touch

Waukesha, WI

Where to Find Us

24/7 CUSTOMER SUPPORT

Service & Support

Providing our customers with

24/7 Customer Service & Support

Midwest Engineered Systems offers prompt service and support for all of its products. We also offer our highest quality support for systems developed by other automated production system integrators, regardless of industry.

MWES is a multi-vendor automation system integrator. Our deep automation knowledge extends across all the major automation vendors, so you can be sure that the system you have, is a system we have experience in. This means that you only need to contact MWES to service your entire system, rather than collect a number of vendor-specialized technicians.

We also retrofit and upgrade pre-existing automation systems. These updates can help most legacy systems see greater production throughput and quality. Sometimes these improvements can allow an older production line to see Industry 3.0 level data reporting and control.

Contact us to see how MWES can service, repair, update or expand your current manufacturing automation system – regardless of manufacturer – in order to get your production system up and running, in as little time as possible.

Areas Where We Can Help You

  • Field Service for Most Major Brands
  • Systems Integration
  • Productivity Improvements
  • Technical Support
  • Retrofits & Upgrades
  • System Audits
  • ​​​Preventative Maintenance
  • HMIs – Standard and Custom Solutions
  • Spare Parts

Building the future of manufacturing, together

services we offer

Technical Support

Need answers to complex system questions? Midwest Engineered Systems offers its technical expertise in a variety of automation system processes including: Arc Welding & Cutting, Material Removal, Heavy Welding, Polishing, Vision & Sensor Technology, Palletizing, Material Handling, and Machine Tending.

Preventative Maintenance

Midwest Engineered Systems offers a variety of services aimed at extending the life of automation systems and preventing downtime. The benefits of using a system integrator like us to service your systems include: Limit Breakdowns, Increase ROI, Increase Efficiency and Speed, and Maximize the Life of your Automation Equipment.

replacement parts

The quality of the replacement parts is crucial. Whether you're purchasing a routine replenishment or creating an initial part replacement inventory, Midwest Engineered System's Parts team will guarantee you obtain the proper quality at a reasonable price.
 

Training Courses

With all our products, we can offer extensive automation system training to make sure your system continues to operate at a high level throughout its functional lifetime, including: Operator, Maintenance and Programming Training.

 

Why work with us

A trusted partner in manufacturing

Team Members

100+

Systems Built

4,000+

facility sq. feet

100,000+

RIA Robot Experts for

12 years

Reach out to us for any automation concerns

Service Request Form

    If you need immediate assistance please contact us with these communication methods: 

    For Current MWES Automation Systems Customers

    When contacting us regarding system problems, please have the MWES project number. The project/serial number of this system is located on the main enclosure of the machine.

    When contacting us regarding robot problems, please have the robot model number, serial number, specific part number of known faulty robot part and the error/fault message that may appear on the robot teach pendant.

    We will provide preventative maintenance, service and parts for anyone’s equipment; whether it is an MWES machine or not.