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For immediate assistance, please contact us through any of the following methods:

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Providing our customers with amazing

24/7 Customer Service & Support

Technical Support

Technical Support from MWES

Preventative Maintenance

preventive maintenance for automation equipment

replacement parts

replacement parts for for manufacturing systems

Training Courses

systems training for robotic systems

Midwest Engineered Systems (MWES) is committed to providing exceptional service and support for all your automation needs. Our dedicated team of experts is available 24/7 to ensure your operations run smoothly and efficiently. We also offer our highest quality support for systems developed by other automated production system integrators, regardless of industry.

 

Comprehensive Service Offerings

MWES offers prompt service and support for all our products. Additionally, we provide high-quality support for systems developed by other automated system integrators, regardless of the industry. As a multi-vendor automation system integrator, our deep automation knowledge extends across all major automation vendors, ensuring that the system you have is a system we have experience in. This means you only need to contact MWES to service your entire operation.

Additional Areas Where We Provide Support

  • Field service for most robot brands
  • On-site system integration
  • Productivity improvements
  • System retrofits and upgrades
  • Entire automation system audits
  • HMIs – standard and custom solutions
  • System modernization services

Contact us today

At MWES, we pride ourselves on providing our customers with 24/7 service and support. Reach out to us anytime to discuss how we can assist with your automation service and support needs.

Giving our customers peace of mind with the

Support Services that We Offer

Technical Support

MWES offers 24/7 technical expertise to our customers in all disciplines of automation system processes.

Robot Servicing

We offer on-site service by our factory-trained robot technicians who can diagnose and repair your systems in the shortest time possible.

Preventative Maintenance

We offer services aimed at extending the life of your automation systems and preventing costly downtime.

Training Courses

With all our products, we can offer extensive automation system training to make sure your system continues to operate at a high level throughout its functional lifetime.

replacement parts

MWES will guarantee you obtain the proper quality parts at a reasonable price and timeframe.

Offline Programming

Our Offline Programming solutions provide adaptability, enhanced robotic capabilities, ease of use and prevent costly downtime.

Reach out to us for any automation concerns

Service Request Form

    24/7 Customer Support

    If you need immediate assistance please contact us with these communication methods: 

    For Current MWES Automation Systems Customers

    When contacting us regarding system problems, please have the MWES project number. The project/serial number of this system is located on the main enclosure of the machine.

    When contacting us regarding robot problems, please have the robot model number, serial number, specific part number of known faulty robot part and the error/fault message that may appear on the robot teach pendant.

    We will provide preventative maintenance, service and parts for anyone’s equipment; whether it is an MWES machine or not.

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