Continually Providing our Customers with
Comprehensive Robot Servicing
Need emergency line down response?
The service department of MWES offers on-site service, many times on the same day. Our factory-trained robot technicians will go to your site to diagnose and repair your systems in the shortest possible time.
Looking for parts?
MWES is a full-line authorized components and consumables provider. We also provide Preventative Maintenance programs to keep your machines up and running and to reduce the hassle of watching them yourself. To help you understand what might be expected or needed in the future, we do on-site robotic system examinations and inspections to understand what condition your robots are in.
Time to update or upgrade your facilities software?
MWES’s service department also provides robotic system programming by certified technicians. These services can be even done offline to add efficiency without sacrificing much production downtime.
Not finding what you’re looking for?
At MWES we don’t stop there, we can replace or upgrade automation systems whether it is updating existing equipment or retrofitting older control systems with new HMIs and PPCs. MWES can even design and build a completely new system to replace your older operations or expand current systems with the ability to do new processes.
Contact us to see how we can help with your robotic automation system today!
Building the future of manufacturing, together
Reach out to us for any automation concerns
Service Request Form
24/7 Customer Support
If you need immediate assistance please contact us with these communication methods:
For Current MWES Automation Systems Customers
When contacting us regarding system problems, please have the MWES project number. The project/serial number of this system is located on the main enclosure of the machine.
When contacting us regarding robot problems, please have the robot model number, serial number, specific part number of known faulty robot part and the error/fault message that may appear on the robot teach pendant.
We will provide preventative maintenance, service and parts for anyone’s equipment; whether it is an MWES machine or not.