Preventative Maintenance

Keep Your Automation Performing Longer, Cleaner, and Smarter

At MWES, we know that waiting for equipment to fail is neither efficient nor cost-effective. Our preventative maintenance service is designed to uphold your automation systems—whether MWES-built or not—so your operations stay productive without interruption. From safety to signal performance, we monitor, maintain, and optimize your systems for longevity and reliability.

Trust the Experts to Keep You Up and Running

Our factory-trained technicians perform up to 60 distinct checks on your system during each visit. That includes inspecting safety components, cable management, mechanical and electrical systems, and robot controllers. Standard supplies like filters, wire ties, bulbs, and backup batteries are included.

Tailored Maintenance Planning

MWES collaborates with you to create a customized preventative maintenance strategy. We help define the optimal maintenance schedule, curate a critical spare-parts inventory, and suggest component upgrades that fit with minimal modification to your setup.

Early Detection Leads to Reduced Costs

Regular service deters breakdowns and unplanned downtime, preventing minor issues from escalating into costly repairs or causing operational delays. In many cases, component failures can cost 4–5 times more than routine maintenance would.

Why Choose MWES for Preventative Maintenance?

Minimize Unexpected Downtime

Staying ahead of wear and system fatigue helps ensure continuous operation.

Optimize System Performance Over Time

Consistent maintenance keeps your automation running efficiently and safely.

Maximize Equipment Lifespan

A structured maintenance approach extends the productive life of your robotic systems and machinery.

Improve Your ROI

Extending uptime and equipment longevity preserves your automation investment and strengthens your bottom line.

Submit a Service Request

If you need immediate assistance please contact us with these communication methods:

Office Phone

414.327.0000

Toll-Free

1.866.880.6937

After Hours

1.877.219.7320

Email

service@mwes.com

For Current MWES Automation Systems Customers:

When contacting us regarding system problems, please have the MWES project number. The project/serial number of your system is located on the main enclosure of the machine.

When contacting us regarding robot problems, please have the robot model number, serial number, specific part number of known faulty robot part and the error/fault message that may appear on the robot teach pendant.

We will provide preventative maintenance, service and parts for anyone’s equipment; whether it is an MWES machine or not.