Service & Support

Automation Solutions for Every Industry

MWES provides custom automation solutions across a wide range of industries, each with its own unique challenges, regulations, and production goals. From food and beverage to aerospace and consumer goods, we understand what it takes to design systems that meet industry-specific requirements for safety, efficiency, and scalability. Explore the industries we serve to see how our automation expertise can help improve your operation.

24/7 Customer Support

Need immediate assistance? Get in touch with our Support team, available 24/7.

Office Phone

414.327.0000

Toll-Free

1.866.880.6937

After Hours

1.877.219.7320

after 5 PM CST on weekdays, during holidays, or over weekends

Email

service@mwes.com

Preventative Maintenance

Eliminate downtime with regular maintenance cycles from trusted experts
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Replacement Parts

We’ve got what you need to get back up and running
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Robot Servicing

Ensure long-term reliability and performance with certified robotics partners on both MWES and other branded equipment
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Upgrades

Modernize your equipment with the latest technology
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Training Courses

Learn how to operate and maintain your equipment for reliable and continued use

Learn More

Submit a Service Request

If you need immediate assistance please contact us with these communication methods:

Office Phone

414.327.0000

Toll-Free

1.866.880.6937

After Hours

1.877.219.7320

Email

service@mwes.com

For Current MWES Automation Systems Customers:

When contacting us regarding system problems, please have the MWES project number. The project/serial number of your system is located on the main enclosure of the machine.

When contacting us regarding robot problems, please have the robot model number, serial number, specific part number of known faulty robot part and the error/fault message that may appear on the robot teach pendant.

We will provide preventative maintenance, service and parts for anyone’s equipment; whether it is an MWES machine or not.