Service & Support - Midwest Engineered Systems

24-Hour Customer Service & Support, Preventative Maintenance and Technical Support

Midwest Engineered Systems offers prompt service and support for all of its products. We also offer our highest quality support for systems developed by other automated production system integrators, regardless of industry.

MWES is a multi-vendor automation system integrator. Our deep automation knowledge extends across all the major automation vendors, so you can be sure that the system you have, is a system we have experience in. This means that you only need to contact MWES to service your entire system, rather than collect a number of vendor-specialized technicians.

We also retrofit and upgrade pre-existing automation systems. These updates can help most legacy systems see greater production throughput and quality. Sometimes these improvements can allow an older production line to see Industry 3.0 level data reporting and control.

Contact us to see how MWES can service, repair, update or expand your current manufacturing automation system – regardless of manufacturer – in order to get your production system up and running, in as little time as possible.

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Customer Service and Support Services We Offer

Preventive maintenance

Preventative Maintenance

Midwest Engineered Systems offers a variety of services aimed at extending the life of automation systems and preventing downtime. The benefits of using a system integrator like us to service your systems include:

  • Limit Breakdowns
  • Increase ROI
  • Increase Efficiency & Speed
  • Maximize the Life of your Automation Equipment

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technical support

Technical Support

Need answers to complex system questions? Midwest Engineered Systems offers its technical expertise in a variety of automation system processes including:

  • Arc Welding & Cutting
  • Material Removal
  • Heavy Welding
  • Polishing
  • Vision & Sensor Technology
  • Palletizing
  • Material Handling
  • Machine Tending

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Training

Training Courses

With all our products, we can offer extensive automation system training to make sure your system continues to operate at a high level throughout its functional lifetime, including:

 

 

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  • Field Service for Most Major Brands
  • Systems Integration
  • Productivity Improvements
  • Technical Support
  • Retrofits & Upgrades
  • System Audits
  • ​​​Preventative Maintenance
  • HMIs-Standard and custom solutions
  • Spare Parts

Service Request Form

If you need immediate assistance please call:
During Business Hours: 414-327-0000
Business Hours Toll Free: 866-880-6937
After Business Hours or Weekends: 877-219-7320

Midwest Engineered Systems